The organizer, within the framework of legal regulations and its own principles of responsible organizing, undertakes to implement measures and standards to protect players from excessive gaming, bearing in mind that excessive gaming can cause addiction and social and social problems.
Only adults are allowed to participate in games of chance.
The goal of responsible organization and responsible playing of games of chance involves suppressing the negative consequences of playing games of chance in order to reduce the risk to society, especially for vulnerable groups such as minors and persons at risk of excessive or compulsive gambling.
The organizer undertakes, within the framework of legal regulations and its own principles of responsible organizing, to implement measures and standards to protect players from excessive gaming, bearing in mind that excessive gaming can cause addiction and social and social problems.
Below are ten rules that every player should follow:
PLAY GAMES OF LUCK ONLY AND ONLY FOR FUN.
CONSIDER EVERY WIN AS A PRIZE AND LOSS AS THE PRICE OF ENTERTAINMENT.
DETERMINE IN ADVANCE THE AMOUNT YOU WILL SPEND FOR THE PURPOSE OF PARTICIPATING IN GAMES OF GAMBLE AND DO NOT EXCEED THE LIMIT.
PLAN IN ADVANCE THE TIME THAT YOU ARE GOING TO ALLOCATE FOR THE PURPOSE OF PARTICIPATING IN GAMES OF GAMBLE AND WHEN YOUR PLANNED TIME IS UP, STOP THE GAME.
BE AWARE OF THE FACT THAT THE POSSIBILITY OF LOSS IS GREATER THAN GAIN.
DO NOT PLAY ON CREDIT OR BORROWED MONEY.
DO NOT ALLOW GAMING TO AFFECT OTHER SEGMENTS OF YOUR LIFE (FAMILY, WORK, ETC.).
DO NOT ATTEMPT TO RECOVER YOUR LOST MONEY.
DO NOT PLAY FOR THE WRONG MOTIVES, THAT IS TO ESCAPE PERSONAL PROBLEMS (SICKNESS, GRIEF, ETC.) BY PARTICIPATING IN A GAME OF CHANCE
FAMILIARIZE YOURSELF WITH THE SIGNS THAT INDICATE COMPULSIVE AND EXCESSIVE GAMING SO THAT YOU KNOW TO STOP FOR A TIME AND AT THE SAME TIME HELP OTHER PERSONS WITH SUCH SIGNS.
For all questions you have, which are related to responsible gaming, please contact our responsible gaming service at the e-mail: podrska@volcanobet.ba or the organizer’s e-mail, which will be listed on the website.
In case of addiction, contact the Special Hospital for Addiction. Anonymity is guaranteed.
Address: Белградска бр. бб, Скопје
Phone: +389 2 3147 302
E-mail: psihijat@gmail.com
Each player can request in writing from the Organizer a limitation of stakes, i.e. self-limitation, in such a way that he can request that the amount of money he wants to spend on payments be limited in a certain period of time by applying daily, weekly and monthly limits for 24 hours, 7 days or 30 days.